The House of Representatives Standing Committee has commenced a new inquiry into the Child Support Program at the request of the Minister for Social Services, the Hon Kevin Andrews.

 The Committee has created an anonymous, online questionnaire ] for individuals to complete, giving anyone with an experience of the Child Support Program the opportunity to make a personal contribution to the inquiry.

Please  keep your answers clear and concise and be moderate in the language you use. By all means, let the Committee know how CSA treatment has affected you and your family. They need to understand the devastation it has caused.

More information is below, taken from the Committee website at

  • Parliamentary Inquiry into the Child Support Program
  • Parliamentary Inquiry into the Child Support Program 
            Status: Accepting Submissions
            Date Referred: 27 March 2014 
            Submissions Close: 13 June 2014 
    • On 27 March 2014, the Minister for Social Services, the Hon Kevin Andrews MP, asked the Committee to inquire into and report on the Child Support Program.
    • The Committee has created an online questionnaire for individuals to complete. The questionnaire enables people with an experience of the Child Support Program to make a personal contribution to the inquiry, and will enable the Committee to understand the individual experiences of a broad range of people. You must be over 18 years old to complete the questionnaire, and it will take up to 20 minutes of your time. The questionnaire is available here.
    • The Committee will be holding hearings in many Australian cities, which will be open to the public. As part of its hearings, the Committee will be holding ‘community statement sessions’, at which individuals may make short statements to the Committee about the inquiry’s terms of reference. If you would like express your interest in participating in one of these sessions, please complete the form at this page.
    • The Committee is seeking submissions to the inquiry from stakeholder groups and experts. Submissions directly addressing the terms of reference should be forwarded to the Committee no later than Friday 13 June 2014. Online submissions can be made on this page. For information on how to make a submission, go to our Making a submission to a Committee Inquiry page. 
    • Individuals who wish to make a submission to the inquiry should be aware that the Committee cannot investigate individual cases or complaints. Submissions should not include personal details. If you wish to share your personal experiences with the Committee, please complete the online questionnaire.

    ·        Committee Secretariat contact:

    • Committee Secretary
      House of Representatives Standing Committee on Social Policy and Legal Affairs
      PO Box 6021
      Parliament House
      Canberra ACT 2600

      Phone: (02) 6277 2223
      Fax: (02) 6277 4427 Representatives Standing Committee on Social Policy and Legal Affairs has announced it has commenced a new inquiry into the Child Support Program, as requested by the Minister for Social Services








  • g daoud says:

    This is corruption all one way traffic the more you earn the more you pay no consideration for the cost of living I am told that $17500 is what you need to make a living and I’m not allowed to see the kids so the %of care doesn’t meet family care benefits Cost of rent in Sydney is 18000 pa if you over pay it’s your problem if it’s under you have to back pay if the other party underestimates your not compensated it’s a whole rort

  • g daoud says:

    Corruption at the highest level i known of other people in same situation but have not received a cent from co parent for more then 15 yrs but are still working in Australia and go and come as they like overseas remarried and still not a cent paid it feels like it’s easy for the government to punish the people trying to do the right thing and let the big shark get away because it is to much work for them they would rather drink a bottle of wine at lunch paid by the taxpayer

  • Daniel Streatfield says:

    I read the summary
    They should be ashamed of the results a resounding fail on most areas
    Satisfaction very poor
    Was it helpful result not helpful at all
    Perceived fairness result extremely unfair
    Etc etc
    Most of theses were well in excess of 57% of respondents sometimes up to 67 %
    If it were a private enterprise they would be well and truly out of business
    My experience with e csa is something very similar bordering on harassment investigation checking and delving just because the ex partner said so, each time has been decided against the ex partner but it still keeps on coming, and the availability of the means to launch investigations by here say.

    It concerns me that every part of the mental questions were above more than 50% and all were significant. Where is the duty of care
    I understand there are non responsive and are certainly neglectful but the summary shows that the vast majority does do what is lawful and required, but are treated with the utmost disrespect and assumed to be not doing what is required.

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